GigaTech IT - Testimonials

What Our Customers Say About Us

We have always prided our selves on the fact that approximatly 85% of new business comes from existing customer referials.

Brenda Smith - Home User - Bromley, Kent

I have always found GigaTech IT to provide me with quick reliable information and help, Updates, Repairs and Installations.

They have always been of the very best service and price. GigaTech IT always have speedily obtained any information I need quickly and efficiently. I always recommend GigaTech and would not consider going to anyone else for the services they provide. I have only 1 computer and have been using their services for over 10 years.

Ian Douglas - Home User - Chislehurst Kent, Kent

When my computer went pop I looked around and found Brian Boakes of GigaTech. He built new innards for my unit and installed the same very quickly, complete with all my programmes and my personal data.

Recently I picked up a virus and again within a few days my unit was up and running. He is usually on hand when I phone and minor problems are remotely solved, quickly. I am a Silver Surfer and not very skilled in solving minor wrinkles in my system, so GigaTech fits very nicely.

Robert Sloane - Director, Evergreen Design & Print - Bromley, Kent

Of all the computer service companies that I have used over the last 10-15 years GigaTech IT is the best and most reliable. One visit from them and my problems disappeared. Needless to say this is a big saving is time and money to my company. Many thanks for your help.

Roger & Yvonne Wilkinson - Home User - Orpington, Kent

We have been using Brian and GigaTech for several years now and have found the service, speed and reliability to be excellent. When we decided to replace our old computer a few years ago Brian was only too pleased to come round and explain the options open to us. He provided all the necessary equipment, set it all up for us and explained how to access the various programmes. We felt that his rates were highly competitive.

We always keep his card by the computer in case the need arises. We would have no hesitation in recommending him to others.

Brian Engel - Director, Brian Engel Publishing - Bromley, Kent

Brian Boakes has made Gigatech IT, within the last five years, not just an efficient service provider, but an essential and integral part of our operation. The service provided is speedy and reliable and at such value for money that I would have no hesitation in recommending the company to anyone, be they a small home business or large corporation.

They deal with all our hardware and software matters; desktops, laptops, printers, scanners, mobile phones and websites. they do it all...

Sylvia & Brian Long - Home User - West Wickham, Kent

We are so pleased at the way GigaTech IT always help us with our problems on the computer. They always get back to us a.s.a.p. We always recommend GigaTech IT to our friends who want to purchase computers, or who have problems on their existing ones.

We have used their services for a good few years now, their knowledge, value for money and reliability is first class.

Thanks once again for all your help GigaTech.

Pauline Hubbard - Home User - West Wickham, Kent

Brian was recommended by a friend when my laptop broke down. He responded very quickly by phone followed up by a visit. As an elderly user he did not try to confuse me with jargon but dealt with the problem speedily and efficiently. The price he charged covered not only the initial visit but also later calls when I had other queries with my other computer. I felt confident that Brian had the knowledge to solve any problems and found him to be most helpful and trustworthy.

I have also recommended him to my friends.

Alan Olivey - Home User - Beckenham, Kent

I have always had excellent support and good value from my dealings with Brian. Two years ago, he set me up with a new PC, transferring across all files and data from my old PC, and he has since successfully eradicated a virus infection and remotely (via NetViewer) sorted internet connectivity and email problems. I have always found him to be very responsive in dealing with any problems and technically very competent.

I would happily recommend him to friends and family.

Bob Ramage - Home User - West Wickham, Kent

So far as I am concerned, you have been absolutely first class. You’ve been consistently helpful and informative, you have never failed to solve a problem (sometimes with a quick and, I have to add, free telephone comment) and where you have had to remove the computer for further work to be done on it you have always sought to return it as soon as I could reasonably expect.

In addition, you have on several occasions attended upon me within a couple of hours of my calling you and have certainly never kept me waiting for longer than a day or so. As I say, absolutely first class and, with it, always very reasonably priced.

I would unreservedly recommend you to other customers who, I am sure, could not fail to be satisfied with the service you provide.

Paul McGlasson - Home User - Bromley, Kent

I have found dealing with Brian an easy and pleasant experience. Any little problem, of which there have been a few, Brian has dealt with them quickly and efficiently.

He has a deep knowledge of computers, and I would have no hesitation in recommending him. I suppose I have been using Brian’s services for over two years now, and would call him any day in preference to the so called Tech Guys. I am a home user, and have a PC and a Laptop. Taken all round, a good firm to deal with.

John Ramage - Home User - Sevenoaks, Kent

Service is very good, Speed Brilliant, Reliability Outstanding, Knowledge Outstanding, Cost Value For Money, We would recommend GigaTech, We have been used their services twice to sort out a virus and update the services on our computer, We use the computer for leisure and coursework, We have one computer and I have found the service we received from GigaTech to be very good and would definitely use your services again.

Phillip Bond - Home User - West Wickham, Kent

I never hesitate to recommend Brian to family and friends – and have done so with very favourable feedback.

Brian gives a fast, efficient, expert service in a friendly manner and at a fair price, and has done so for many years.

I never feel he would take advantage of my own lack of expertise and his patience (at least outwardly!) seems infinite. He is a really nice bloke who we feel totally comfortable with when he visits our home.

Dave Wilmot - Home User - West Wickham, Kent

We have now been using Brian Boakes at GigaTech for about 7years and have been absolutely delighted with his service, speed and reliability which he has provided us. Excellent value for money at the right price.

My wife and I are pensioners and we find it a great help to know that we have only to telephone Brian if we have any queries with our computer. We have found his knowledge invaluable to us. Our computer was designed and built after telling Brian what we needed i.e. printer, scanner, use with a camcorder and a web cam

We were recommended to Brian Boakes by a friend, we in turn, have recommended him and the company to many friends and relatives and will continue to do so, Carry on trading Brian, in this modern technical age we live we need people like you.

Sue Carey - Home User - Orpington, Kent

I found that Brian a very friendly and helpful person to know. He guided me through a lot of things that I did not know (but from his help I now know). He is very reliable and frequently he came out to me at home or helped and guided me via the phone or the remote control software on the computer.

Brian has a vast knowledge of IT and with his help again - I purchased a new HP computer from him. He set it all up for me and copied all my personal files and emails across to the new one, I was not long without a computer (One Day).

When ever I get a problem I know that Brian is there to help me. I would definitely recommend him highly to any one. Brian is friendly, polite, easy to get on with but most of all he is efficient with his work and the knowledge he has.

I was a home user of my computer but serious illness meant I lost my job. But once I recover I will be looking for another job to work from home with my PC.

Brian is the person you need when you have a computer problem.

Alex Goulds - Home User - Wesk Wickham, Kent

GigaTech IT have always provided a first class service for my PC problems. I have always been able to rely on them for a fast response with a successful outcome.

Anne Kendrick - Home User - Bromley, Kent

Nothing but great service! It is good to know that my home computer will be dealt with quickly and efficiently at reasonable cost. Thank you GigaTech!

Tracey Butchart - Director, Dorset Denture Clinic - Highcliffe, Dorset

As a home and business user, I have always found Brian from GigaTech to provide a fast, value for money, reliable service. His knowledge of computers is amazing and he has always been able to recommend the best computer and printers for our needs.

I would definately recommend GigaTech to my friends and family.

June Parsons - Home User - Swanley, Kent

We have used GigaTech IT since 2009. Firstly for internet and wireless connection problems in our home and then to purchase and install a new laptop. More recently we have used them for instruction on sorting out and storing digital photos in order, which was very satisfying to get to grips with after all this time.

GigaTech IT have shown themselves to be knowledgeable, efficient and attentive in everything they have done for us. All communications are responded to promptly and the service is friendly and approachable.

We thoroughly recommend them.

Gerry Grant - Home User - Beckenham, Kent

1st class, prompt, friendly and helpful service. Excellent value for money; Dell Support (and the ‘Commonwealth’) eat your heart out, I won’t be wasting my time speaking to the world again when I have any similar problems in the future. Straight to GigaTech IT. Obviously I am just a home user with one laptop, I am so grateful for the recommendations I received, from several friends whose businesses are looked after by you, to use your expertise instead of going round in circles and confusing myself more. Impressed with the level of detail, thankyou, will recommend GigaTech's services to any of my friends who have computing problems, personal or commercial.

Matthew Bond - Home User - Croydon

GigaTech IT was recommended to me and has provided an excellent service, my home laptop was not working properly and needed upgrading – this was done quickly with Brian dropping the picking up and dropping the laptop off, making sure that everything was working as it should on his return. I have been very pleased with the levels of service and his knowledge of problems put to him, I will have no hesitation in using him again or recommending him to my friends.

Kevin George - Home User - Swanley, Kent

I was very pleased with your speedy responce to my call and the suggested modifications proved to be not only highly effective but gave me a more reliable system.

The overall charges were less than i expected. I would have no hesitation in recommending you to my contacts. Thanks again GigaTech IT.

Dave Hutley - Home User - Orpington, Kent

We’ve been a customer of Brian’s for around 8 years and I can’t speak highly enough of the service we receive. He is very quick to respond, keeps to his appointments, and, perhaps most importantly, solves our IT problems! In doing so he is keen to present us with the available options and their associated costs in a manner which is easy to understand, thereby making the decision making process as easy as possible.

No job is too small or too big, and we’ve yet to find anything that Brian can’t solve! In the past he has cleaned out viruses, updated software and even put together a completely new desk top for us – all at a very reasonable price.

I would have no hesitation in recommending Brian to solve your IT problems!

Julie Culverhouse - Home User - Fullham, London

I have used GigaTech for a few years for IT support at home. Brian is always very responsive and flexible and he resolves technical issues quickly.

I recently got a new computer and Brian was very helpful in talking me through the various options keeping in mind my target budget. Once I had decided which laptop to buy he sourced it for me and got it all set up with no hassle - I am very pleased with it and the service provided.

Ruth Orchard - Director-General, The Anti-Counterfeiting Group - Canonbury, London

GigaTech was recommended by a friend who, like me, runs a business working on her own at home, on a single PC, which means you need all the IT help you can get - fast, reliable and reasonably priced.

The service has delivered all that and more, with remote support as well as personal visits, and Brian Boakes clearly knows what he's doing (even if he does disapprove of my pink laptop!) A few months in, we've solved several irritating problems and Brian is never short of advice and appropriate solutions, at reasonably short notice.

So far, very pleased, and will certainly recommend GigaTech to anyone!

Carol Unwin - Director, Comutel - Tatsfield, Westerham

I think your service, knowledge and reliability has always been exemplary and that I will always contact you for help whenever it is needed and also recommend you to any of my colleagues who may need computer expertise.

I have relied on you for the last 6 years and you have never failed to solve any problems and get me back working ASAP. Outstanding keep it up!

Bill Blackman - Director,Blackman Consulting Engineers Ltd - Warlingham, Surrey

I have been using Brian Boakes/GigaTech IT since I formed my company almost four years ago. Brian's friendly, speedy, professional, 'can do' approach is much appreciated. Whatever our computer or IT problem Brian has the answers instantly and his service and knowledge are second to none and I would have no hesitation of recommending his services.

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